Privacy Policy

Last updated: November 2025

AquaNutri is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a consultation request form
• Contact us via email or phone
• Subscribe to our newsletter or communications
• Participate in surveys or feedback requests

This personal information may include:

• Name and contact details
• Email address
• Phone number
• Information about your lifestyle, dietary habits, and wellness goals
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on pages
• Referring website addresses
• Cookie data

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our consultation services
• To respond to your inquiries and consultation requests
• To send you information about our services, updates, and educational content
• To improve our website and services
• To analyze website usage and optimize user experience
• To comply with legal obligations
• To protect against fraud and maintain security

3. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary to fulfill our consultation services
• Legal obligation: Processing is necessary to comply with legal requirements
• Legitimate interests: Processing is necessary for our legitimate business interests, such as improving our services

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality obligations
• Legal Requirements: We may disclose information if required by law, court order, or government regulation
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Consultation records are typically retained for 7 years in accordance with professional standards.

6. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

• Right to Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate or incomplete data
• Right to Erasure: You can request deletion of your personal data under certain circumstances
• Right to Restrict Processing: You can request that we limit how we use your data
• Right to Data Portability: You can request transfer of your data to another organization
• Right to Object: You can object to our processing of your personal data
• Right to Withdraw Consent: You can withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie practices, please see our Cookie Policy.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

AquaNutri
Václavské náměstí 128
110 00 Praha
Czech Republic

Email: [email protected]
Phone: +420 22 518 74 32

13. Supervisory Authority

If you are located in the EEA and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.